Monday, April 13, 2009

This just in ....from the rest of the WORLD! BIGGBY COFFEE

Here is that story....on Friday I was talking to a customer while steaming milk and he was RAVING about how consistent we are. The customer said EVERY TIME for his last 5 or 6 visits he has gotten into an argument with the SAME employee at Starbucks about her using the wrong milk. He said sometimes they use skim or 2% but they are never consistent even when he requests a specific kind! He continued to tell me how great my staff is here at 223 and how they always get his order 100% correct. I was very excited to hear such great feedback and thought you would love it too!

-Sara

Thanks Toledo, yer awesome!

Do-u-hava story?
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7 comments:

  1. pioneerhallApril 13, 2009 at 7:01 PM

    I couldn't agree more. I can always count on Biggby to give me exactly what I like! Nice Job!

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  2. David BenjaminApril 13, 2009 at 7:06 PM

    I agree, the consistency is what I've come to expect no matter which Biggby I frequent.

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  3. AnonymousApril 13, 2009 at 11:00 PM

    Every morning the folks at my local AP, Michigan store are ALWAYS cheerful!!! It makes a GREAT start to the day!! Glad I discovered 'ya!!

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  4. AnonymousApril 15, 2009 at 10:52 AM

    Go 223!Keep it up! SD

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  5. AnonymousApril 15, 2009 at 8:53 PM

    Great job! "C" in PERC.

    TD

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  6. JDApril 17, 2009 at 12:18 PM

    AP, MI store? I'm struggling--where is AP? UP, I get. AA and AH too. Who am I forgetting?

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  7. JDApril 17, 2009 at 12:19 PM

    Ah...Allen Park. Figured it out just after I posted. ;)

    ReplyDelete