Business Lessons from a Michigan Coffee Company -- Go BIGGBY !!

Business Lessons from a Michigan Coffee Company

By Tony Rubleski

Can you SPOT BOB @ the BIGGBY Franchise Meeting

BIGGBY COFFEE to Honor Top Franchisees, Baristas at Annual Meeting in East Lansing

BIGGBY COFFEE to Honor Top Franchisees, Baristas at Annual Meeting in East Lansing

BIGGBY Rap 2.0

Only the Best !! "The Sweet Spot" @ BIGGBY :)

At BIGGBY COFFEE we are always looking for the best.

It requires a lot of commitment and a lot of hard work, but when all is 'said and done' we know we have done the right job.

Watch this video and you'll see what I mean...

Guest Blog #9 -- The BIGGBY Way :) & CHEERS :)

I Love "guest bloggers" they say it better than I could, ya'know? Referencing CHEERS (the TV show) happens frequently ...It always puts a warm smile on my face :)

It's morning; I walk down a hallway at the McKay Tower in Grand Rapids toward some necessary chocolate, caffeinated goodness.

One head, two heads, look up and around: "Kimmie!" "How are you?" "Hey girl!"

"Sometimes you want to go where everybody knows your name .... and they're always glad you came ... "
That's Riley and JoAnn, my baristas from the Monroe Center Biggby. They are ALWAYS glad, ALWAYS smiling, cracking jokes, and have, in the past months, years, become that constant "up" in my daily grind that keeps me from physically harming most people.

Just kidding. Kinda. Sorta. I've never been a big "all people are good deep down" person; I tend to think digging deep enough in some people in order to find that good would require a sharp drill and comfort level with blood that I do not possess. But I digress.

JoAnn has red hair and a wit and instinct about people that at times will broadcast itself in a lopsided grin in my direction that relays, "You caught that, too, right?" Riley is a dark-haired sprite, always ready with a smile and a chocolate sauce design on my lattecino that eerily mirrors my mood on a particular day. And Riley has been there ever since I first traipsed into Biggby clueless as to what kind of coffee drink I wanted ... or the path of uber-Biggby addiction on which I tread. These are my people. And the best days at the Monroe Center Biggby are when I walk in and spy both of them behind the counter.

"Making your way in the world today takes everything you've got; taking a break from all your worries, sure would help a lot."

Even better are some of the lyrics that never made it on air during the show (same tune remember): "Roll out of bed, Mr. Coffee's dead; the morning's looking bright; And your shrink ran off to Europe, and didn't even write; And your husband wants to be a girl ..." (wow, it's as if I WROTE that song) ... "Be glad there's one place in the world where everybody knows your name ... "

My Biggby baristas, Riley and JoAnn, offer me that break, that place, without the job endangering addition of alcohol that accompanied Cheers. They are truly a team, both spectacular, each unique yet complimenting the other, and that is why they should be recognized as a team by Biggby as my favorite baristas.

I'll just let them decide which is Sam and which is Woody.

Kimmie aka "NORM!"


~Kimberly

Justacogitatiing Blog

Guest Blog #8 -- The BIGGBY Way :)

I find it to be a nice thing being around friends. Whether its around a table playing cards, talking online or on the phone or around a campfire. I found a new place that is like walking into a group of friends and thats at my local Biggby. I used to go to one in Kalamazoo when I was in town there and got to know some of the employees and enjoyed the help and service as well as the general kindness they offered. Not just beverage servers by any means.

Then, Biggby opened up down the street from me and I entered right at 6 am to be the first in. I do not count the woman who slipped inside minutes before me because officially, they were to open at 6 am. Therefore in my mind, I was finally #1 at something.

I had met the Manager, Brooke, at the Plainwell Biggby and I found a new friend. She always remembers my name and she is always happy, and helpfull. Her staff is made up of the best employees anyone could ask for. Never pushy, always understanding and in good cheer. They all work together great as I can see and I always feel like I am amongst friends there.

To descibe the feeling, look at the tv show "Cheers" and Sammy would be Brooke and I would be Norm. Only the beverage is different and I have not seen a Carla on staff as of yet.
I would like to thank Brooke and the crew for always making me feel at home there.

Thanks gang.

Trent McGuffey

B-utiful Photo ....BIGGBY signs youngest franchisee ever :)

Frozen Peanut Butter Cup Latte -- Taste tested, DELISH!

5 Reasons Biggby Coffee is Way Better Than.....

Go To Original Post

If you're tired of Starbucks being the master of all coffee shops in your area, Biggby Coffee is your cure. I can't lie, I do go to Starbucks often, but, sometimes, it's just hard not to find a Starbucks. They've become the Walmart of coffee. And while they do serve good coffee, they don't serve the best coffee.

Formerly known as Beaner's Coffee, Biggby Coffee started in East Lansing, Michigan in 1995. The first store had its humble beginnings near Michigan State University in an old Arby's. They are now a successful franchise with locations in 9 different states.

So, why is it so much better than Starbucks. Here are five reasons...

Taste

I'll start with the most controversial reason, because it's the most subjective. Everyone has different tastes in coffee, but every time I hear someone compare it to Starbucks, they mention the taste. They say the coffee is fresher and tastes much crisper.

Environment

Anyone can go to a Starbucks, right? True, anyone can, but can anyone feel welcome. You can walk into an Abercrombie & Fitch, but if you wearing sweatpants and don't look like a model, you won't feel comfortable. Biggby Coffee provides a very welcoming, chill environment where anyone can enjoy a good cup of coffee.

Price

Do we need to say more. Starbucks' prices are a little ridiculous. It's not like Biggby Coffee is half the price or anything, but saving money is saving money.

Transparency

This one may sound odd to you, but it's true. Starbucks will try to make you think your drinking or eating healthy in their shop. Biggby has the courage to let you know how unhealthy your coffee habit is. And, in this case, honesty is the best policy.

Punch Cards

Who doesn't love punch cards at a restaurant? You just look forward getting that last hole before your next free item. You won't see these at Starbucks.

Of course, when it comes down to it, we all love coffee and we're going to go wherever is most convenient for us at any one particular time. If you haven't tried Biggby Coffee, stop by and try them out sometime.

Would you like to learn how to make your own specialty coffee like they make at Biggby Coffee and Starbucks? You can save loads of money making your own coffee. Visit us to receive 89 FREE coffee recipes to get you started...

Find out more here → Best Coffee Beans

Author-- Kenny_J_King,_III