Friday, October 9, 2009

Free stuff at BIGGBY..and


A love letter to BIGGBY COFEE...we love you too Kristie <3

Dear BiggBy,

I have to apologize but I don't think we are having good communication. Our relationship first started to dwindle when I was never questioned about your name change. I know we were only introduced to each 6 years ago but I think we have always made a great team. I have moved but not moved on. They always say absence makes the heart grow fonder. I appreciate you more and more as each day goes by here in Chicago. You are missed greatly.

You have set high standard for me and my future relationships. I expect your vibrant attitude and colorful personality in all new relationships. I have yet to find this. I woke up this morning realizing Pumpkin Spice Latte was back. I knew I couldn't have yours but wanted to hope it would be everything that you offer. I even walked in the rain. I got to my destination, took one sip, and realized I will never have the same relationship with anyone else. You are the best and I deserve the best! Every visit back to Michigan you are always my first stop. All my Michigander friends here in the city feel the same. They love and miss you too. Though you can't be here with me right now I look forward to our next reunion!

Love always,

Thursday, October 8, 2009

SPOT BOB in Charlotte, MI and I met Roland...

...I meet so many wonderful BIGGBY customers when I do these SPOT BOB gigs, but every once in a while I meet someone who pulls a special string in my heart...Roland was such a person. Although he was on his way to a CAT-scan later in the day, his spirit was so strong and vibrant that it gave me energy just to be with him. Thank you Roland for being such a BIGGBY loyalist...and makin' my day :)

By the way we served about 300 people in two hours and the espresso machine broke in the middle of it all...kinda took me for a loop when it broke down, but at least I could walk away saying "it was so busy, we broke the machine."

I love my job!

Tuesday, October 6, 2009

This Just In...another story about the BIGGBY WAY thanks for sharing Alex!

First off, any Biggby I have visited has been amazing, but the Westland, Livonia and Canton Center locations have particularly impressed me.

Moe, the manager, is one of the nicest people I have ever met. He always remembers me and asks me about the projects I am working on. As a freelance graphic designer it is nice to get out of my house and work in a friendly warm, environment. The entire Westland staff at Biggby is amazing, and although I do not know all their names yet, I needed to give them a 'shout out' as well. My favorite thing about the Westland location is the way Moe treats his employees. I've been to so many coffee shops and restaurants where managers are flat out rude to their employees... These individuals do not seem to understand the how one treats employees in the work place directly effects the atmosphere of the shop. Moe is so relaxed and friendly and I feel like I am walking into a big family. This is by far one of the best coffee experiences I have ever had... You're staff makes this chain, feel like the personal, down-to-earth shop that it is. I am officially a life long fan.

Again, the staff was amazing. Each member is always interested in what I am doing and they are very sincere about it. As a freelance designer, it gets a bit boring plugging away at the computer all day. The friendly conversations the staff strikes up with me helps me tolerate my work and is also very conducive to creativity. Again, awesome place.

Canton Center:
Another amazing staff. This staff is also easy to talk to and creates a nice, chill atmosphere. The first time I came into this shop, the staff made me feel like a regular. This staff is also very open and expressive; which I feel is amazing! :)

Again, in general each shop is amazing. I have never experienced a coffee chain that was consistent in providing a personal, good experience.

Thanks! :)