CEO and Co-Founder of BIGGBY COFFEE.
Our first cafe began in March of 1995, and we began franchising in 1999. We now have over 157 cafes located in 9 states. We are a 100% franchised system....meaning local ownership.
I am spending much of the year on the road visiting our cafe owners, employees and customers....these are the chronicles of my visits.
That is very cool. Although I'm not sure you could show the baristas live behind the counter. Wouldn't that give away trade secrets and recipes then? And it would also take away from their being able to work if they were answering tweets. But definitely something to think about all the same.
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