Monday, April 13, 2009

This just in ....from the rest of the WORLD! BIGGBY COFFEE

Here is that story....on Friday I was talking to a customer while steaming milk and he was RAVING about how consistent we are. The customer said EVERY TIME for his last 5 or 6 visits he has gotten into an argument with the SAME employee at Starbucks about her using the wrong milk. He said sometimes they use skim or 2% but they are never consistent even when he requests a specific kind! He continued to tell me how great my staff is here at 223 and how they always get his order 100% correct. I was very excited to hear such great feedback and thought you would love it too!

-Sara

Thanks Toledo, yer awesome!

Do-u-hava story?

7 comments:

pioneerhall said...

I couldn't agree more. I can always count on Biggby to give me exactly what I like! Nice Job!

David Benjamin said...

I agree, the consistency is what I've come to expect no matter which Biggby I frequent.

Anonymous said...

Every morning the folks at my local AP, Michigan store are ALWAYS cheerful!!! It makes a GREAT start to the day!! Glad I discovered 'ya!!

Anonymous said...

Go 223!Keep it up! SD

Anonymous said...

Great job! "C" in PERC.

TD

JD said...

AP, MI store? I'm struggling--where is AP? UP, I get. AA and AH too. Who am I forgetting?

JD said...

Ah...Allen Park. Figured it out just after I posted. ;)