I have hated coffee my whole 38 years of life...never drank a cup...not even through college. So I saw an ad for your butterbear..."Hmmmm", I thought, "that looks tasty...but I bet I'm going to hate it" So I stopped an bought a 10 oz cup because if nothing else I'll like the whip cream on top. Well ~ YUM! Definitely not the coffee I tried in my youth, not the overpriced junk that you find on every corner, and definitely not that stuff in the red can we make at the office. Something about the actual "coffee" part was really good...and then you throw in caramel and butterscotch!!! So the next day I upgraded to 16 oz, then to 24oz. Then I found your coffee in my local store and started brewing at home. Needless to say, I have been hooked on Biggby coffee for almost two weeks. It is wonderful. You shouldn't even call it coffee - that name is too bland - it should be something like "biggby's gourmet flavor-burstin' concoctions!" Thank you for helping me find out what coffee really is supposed to be.