Monday, May 5, 2008

A blogger who get's it....

The other day I stumbled across a blog written by Brian Kelly, and I wrote about it... Feelin' the Sparkle

I checked back on Brian and he had written more (see below)...I love it!

Now he mentions somethin' about me being a busy CEO and all...and I've got that question more than once. I have some thoughts on that's true I'm busy, but never too busy for our operators or our customers...and they are all that matter. I know, I know there are CEO's out there that spend a lot of time sitting behind a desk, or havin' lunches, or doing other said important things....I think all that is a bunch a bally-hoo. the only thing that matters is what's goin' on out the real world. That's why I don't have a desk...I would rather sit in a BIGGBY store anyday and watch what's goin' on (my phone and my email work where ever I go).....the stores are where it's at, ya'know? Some folks in this industry aren't payin' attention to the people....if you don't pay attention to the people and ya' sit in your 'ivory tower', you get forget what your doing and why your doing it...I could give you a couple of examples of who I'm talkin' about, but I won''s not the BIGGBY way.

People connecting and understanding people....that's where it's at Brian, so again thanks for takin' the time....You are awesome!

Sparkle-ling Out of Obscurity

By:.Brian Kelly

I started this blog on a whim last November not knowing if I would keep at it very long. Or better yet if anyone would actually find it (much less read it).

That said, I've been amazed that people sometimes mention a specific entry when I bump into them in person. My stats page now says over 500 unique people stopped by in the last month and generated 1200+ page views. That's way more than I ever dreamed possible.

But my previous "Sparkle" post about a sign I saw in a Biggby Coffee shop illustrated how the web is both a vast wasteland AND a very, very small world at the same time.

"Sparkle" received a brief comment from the Co-founder and CEO of Biggby Coffee himself...can you imagine that? He's obviously a busy guy and focused on expanding his coffee empire (which I'm happy to help finance one cup 'o joe at a time). He seems like a positive guy from his blog and for me it put a face to a fast growing Michigan-based franchise.

So just like that...we're connected in a small way.

I am very amused by all of this and the limitless connectivity of the web. You never know who's out there paying attention (or stumbling upon) your site. Thanks for checking in now and then. I'll strive to keep this little blog going

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