People make a difference...
I just wanted to say that I am a lowly writer that was just laid off from his job as a Machinist at Dowding Industries yesterday. I'd been there close to 4 years and it hurt to be cut loose. This evening, I had my last few dollars and wandered into my Charlotte Biggby location and Amanda greeted me. I secretly wanted to stay miserable and ordered a Vanilla Latte. After handing her my Biggby swipe card, her eyes grew as she told me I was on my free coffee! I was delighted. The staff blew me away and consistently do with their excellent customer service. In a bad economy, go BIGGBY!
Go Charlotte !!