Wednesday, February 25, 2009


People make a difference...

I just wanted to say that I am a lowly writer that was just laid off from his job as a Machinist at Dowding Industries yesterday. I'd been there close to 4 years and it hurt to be cut loose. This evening, I had my last few dollars and wandered into my Charlotte Biggby location and Amanda greeted me. I secretly wanted to stay miserable and ordered a Vanilla Latte. After handing her my Biggby swipe card, her eyes grew as she told me I was on my free coffee! I was delighted. The staff blew me away and consistently do with their excellent customer service. In a bad economy, go BIGGBY!


Go Charlotte !!


JD said...

Just goes to show that whether you're having the best day or the worst, BIGGBY is a good place to be.

Thanks for sharing, Joel--best of luck to you.

Anonymous said...

It also goes to show you waht a difference people can make in other's lives by being kind and sincere! TCB

Lady Di said...

Barista Lady Di here..
from above the 45th...

I am so sorry you were layed of from your job. As I have experienced that, I am able to empathize about the pain involved. On the bright side,
my lay off sent me job seeking in different directions.
Although my Barista position is not my educated area of expertise, (inscribed on my diploma) it truly has been tons of fun and very rewarding.
Again, I feel your pain but can attest-BIGGBY, either thru employment or just by choosing to patronize can lift the soul!!!!
much BIGGBY love,
Barista Lady Di
from above the 45th

Anonymous said...

Thank you Amanda.


Anonymous said...

Keep it up Gail and Team Charlotte! You got the bIGGBY way! SLD

Amanda said...
This comment has been removed by the author.
Amanda said...

Thanks Joel! You're such a sweetie! I LOVE my job and I'm so happy that I could make your day better!