Tuesday, December 16, 2008

ROI -- Return On Invovlement

This came across our feedback page and represents the kind of people in BIGGBY and the impact they have on people, real people, isn't it time?

I bought some gift cards from Costco for both of my children. I enjoy the trips to BIGGBY and the day we headed down to the Ann Arbor hospital we stopped at the cafe on 28th street in Grand Rapids and the nice young lady there took one look at me and said you need this treat and bless her she gave me the Caramel drink. I offered to pay but she said no. Not may people or businesses care about their customers like that.

1 comment:

Anonymous said...

This is the sort of thing that is hard to articulate when it comes to the BIGGBY way - love people! TCB