Monday, July 21, 2008

LSJ Article

Some noteable quotes from a recent Lansing State Journal Article.... Click here for the full article

"It's a good start to your day to have someone ask you how you're doing and joke around," he said. "I think it's nice. They're playful, they're entertaining at times."

Biggby's franchise-based model gives it an advantage over other regional coffee chains, Technomic Executive Vice President Darren Tristano said. It lowers the cost for the company to expand and gives each store local connections

Customer engagement is exactly what the folks at Biggby strive for, said Bob Fish, the East Lansing-based chain's chief executive officer and one its co-founders.
And it has helped Biggby get where it is today, he said. The company hit a milestone last week when it opened its 100th store in Bloomfield Hills


Anonymous said...

Pretty Cool! It was a very complimentary article! Good Job Gang! Keep it up! Cathy

Anonymous said...

I remember the days when the three of you were behind the counter of store number one slinging coffee. What a great story!