I slide into Jackson about 11:30...127 South sorta dead ends there...I went past the shopping center and hung a right on Monroe....1 more block, took a left and there they were. I was excited about gettin' there (it's been a while), I strolled in and the feel was good... a couple of people were sitting in front of the fireplace....I was kinda jealous....I was still cold from my stop in Holt, and coulda used some of that raw flame, ya'know?
When I walked in though, there was nobody at the cash register (that's a little bit of a 'cardinal sin' in our system)...but then before you knew it Denise blew out of the back....she was so apologetic, that I started feelin' bad, for thinking that it wasn't good, that nobody was up front.
Well we got over that moment, and everything was perfect from there on out. I found a corner that had a plug, with a good sight line of the door and the counter....'course they have (free) WiFi...like most of our stores do....it's a requirement for a road warrior :)
No sooner did I boot up, than in walks Matt...he was on the phone, but when he saw me, his jaw about dropped and he told the person he was talking to that "one of the founders of BIGGBY was sitting in the dining room, and he had to go" ....Unnecessary, I hope it wasn't the Governor.
Anyway we had a good time chatting for a while, and then in comes Brandon....he joined us, and we all talked a little business. The whole time people were coming and going....it seemed like they knew everybody. There was a short lull, and I managed to get a shot of Matt, Denise, and Aaron (he has been on staff for about two years....Denise is Matt's wife)
Aaron, Denise, and Matt
I was just about ready to 'pull flaps' when a couple of guys strolled up to the table....asking if I was one of the founders....they were big guys, so I hesitated for a moment, and said yes....They broke out into big smiles and earthy handshakes.....and then took the time to tell me how much they liked this store...they come in a couple of times a day. Rick and Harvey are like a lot of our customers....they come for interaction with people who care. When you think about it, there are a lot a places to get a cup of coffee in this world...but it's hard to find a place where somebody knows your name and cares about how your day is goin'. One of these guys lives in DeWitt and goes to Deb's store all of the time....the other lives in Stockbridge and said there are two coffee shops there...but that they just don't get it.
Rick Snellenberger and Harvey Morrell (Primo BIGGBY customers!)They love our shops....they love the 'Caramel Marvel' and one of them (I won't say which) loves the 'Teddy Bear'.....but can't bring himself to say "I'll have a Teddy Bear" out loud....he suggested we come out with a drink called the 'Grizzly Bear' instead....I'll forward this one to the office....they gotta know real men don't drink 'Teddy Bears.' It was great to meet these guys, they sat down with me and we talked about everything from German restaurants to Dart Container company....it was a good time. They had to get going, but they let me take a picture before they went, we had a good time...and I appreciated the fact that they took a moment out of their day to tell me how much they love this concept and the people that they meet in it....they didn't know it but I was thinking the same thing about them, ditto guys, and thanks!