I wanted to thank Deb (a barista in training)....who inspired me to go visit two stores that are opening on April 1st (no foolin :) ....that's right next Tuesday there will be 89 BIGGBY locations instead of 87.
These two stores are located in the Metro Detroit area...Northville and Farmington Hills, both within my old stompin' grounds. As many of you know I lived much of my childhood in Europe....but in between, I lived in the Metro area.
I love gettin' down this way, and seein' the BIGGBY brand grow here...if ya' can't tell it's personal....ya see, nothing thrills me more than to see our entrepreneurial spirit invade a part of the country that has been dogged by that corporate mindset, you know, where the company is bigger than the people in it.
For us, it's just different...we are a franchise company....What's that mean? That means every one of our stores is individually owned....that's right, a person owns that store, not some big goliath pumpin' money out of the community, no our people are local, they're vested, they're involved....right there on the ground, in the community. It makes a difference in so many ways...that's why when you go into one of our stores somebody actually knows your name, and they remember what you want to drink, and they probably know what you do for a living, and how old your kids are...that's why they ask..."how's your day goin?".....Now, not everybody knows why they like going to our stores....but they do know, somehow, that when they go...they feel better, about their day....about what's going on....
The only way this can happen is if people touch people....not physically, but touching their lives....and it has to be real. And the only way it can be real....is, if it is. And so I come full circle, and I'll say it again, "a person owns each one of the stores"....and that makes all the difference :)
So let me introduce the newbies....
Farmington Hills, (store #250)
Opening April 1st
32433 Northwestern Hwy Farmington Hills, MI 48334
Bruce and Kim
Northville, (store #238)
Opening April 1st
20570 Haggerty Rd Northville, MI 48167
To find directions you can look up the store numbers here (thanks Jeremy).... http://maps.google.com/maps/ms?ie=UTF8&hl=en&msa=0&msid=111685698008690511086.00043de780b8b3c8ad9be&ll=35.065973,-86.396484&spn=15.514228,29.619141&z=5&om=1
So, Jose and Irma, and Bruce and Kim....as promised I'll see you on Opening Day...and for the rest, I hope to see you there too! Take care....