I started my day off with a round of emails and a pot of Mocha Java drip coffee at home. Then by 7:45 I was in our training center with the rest of the gang getting ready for 'Discovery Day' (this is the day where new potential franchisees come and spend the day with us....to see, touch, and feel what it's all about).
There is a slight skip in my step cuz' the thermometer is reading 50 degrees instead of 15 degrees. We are starting to get the big thaw....Spring!.....this should make it a little easier to get around....watch for me in Detroit (thanks, Sandy Green.)
Anyway when I have Discovery Day, I can't get out of town, because I personally conduct a Roasting Tour......so I decided to drop into a store with little history. We call it Store #3, and it's no coincidance that I'm here on 03/03....course this store is our oldest franchise operation, opened in August of 1999. It had beeen many a coffee concept before BIGGBY opened up here, including a place called Cafe Barista, and a place called Yo'Cone....all these operations struggled, but once it bacame a BIGGBY COFFEE...it started going places....and it put us on the map as a franchisor of coffee shops.
When I came in today....it was just around noon, Paige Fleming took my order, the cash register is straight onto the door at this location....and Paige did an adequate job of taking my order, but it wasn't the usual, knock yer socks off, blow ya away experience that I'm used to at BIGGBY COFFEE. I ordered one of my usuals....a double short latte...mmmm, m. I gotta say that was one of the best double shorts I had in long time, and that's sayin' a lot, considering I made myself one this morning for our 'good morning toast' in the Training Center....thanks (Paige!)
Well my stay here is short, I have to get off to the roasting faciltity (I want to try and catch Paul in action)...and even though this store is looking more than a little rough around the edges....somehow, almost in spite of itself....it hangs on to that BIGGBY charm.
See you in a couple of hours.... :)